Frequently Asked Questions
How long will it take to pay off the system cost?
To find out whether there are any rebates available in your service territory, contact us.
What's the impact of your system on room temperature?
When a Verdant thermostat detects someone in a room, the occupant is allowed full control over temperature. When the room becomes unoccupied, the thermostat allows the temperature to drift up or down by a few degrees until the room becomes occupied again, at which point the temperature recovers to the occupant’s previous setting.
Are there financial rebates or incentives available for your system?
Who is using Verdant?
We are an approved vendor of all major hotel chains such as IHG, Hilton, Marriott, etc, and we’ve also worked with schools, assisted living facilities, condos, and commercial office buildings.
Are Verdant thermostats compatible with my HVAC system?
Whether you have fan coils, PTACs, VTACs, a split system, or something else, Verdant thermostats are compatible with the vast majority of HVAC units on the market.
How much energy/money will I save?
If you’d like a more customized energy savings estimate, you can use our energy savings estimate tool to receive a customized energy savings report delivered to your inbox.
Do you offer free trials or samples?
How does the thermostat work?
When a guest returns to the room, the thermostat instantly recovers to the desired temperature of the guest.
What happens when guests are sleeping?
What happens if I leave the room temporarily?
Instead, we use a “setback delay”; a customizable setting that waits a pre-determined period of time after the occupant leaves the room before entering setback mode.
Are the thermostats wired or wireless?
Verdant manufactures both wired and wireless thermostats depending on your property’s needs.
Does your system come with a door switch?
Are the thermostats low voltage?
How do the wireless thermostats control my heating/cooling equipment?
Can the thermostat integrate with a PMS/BMS?
Are Verdant thermostats Title 24 compliant?
How does Verdant EI work?
What are the details of the complete warranty coverage?
Customers who purchase Verdant EI receive:
- All software updates for the 12 months following purchase;
- A guarantee that any defective hardware will be replaced at no cost in the 12 months following the purchase of Verdant EI.*
*Guarantee does not cover hardware that has been damaged by a guest, or caused by customer negligence. Verdant in its sole discretion may refuse any RMA request it deems to have been caused by negligence. Verdant will use commercially reasonable efforts to ship replacement parts within 10 working days after receipt of the RMA request. Actual delivery times may vary depending on customer location.
How is it priced?
Can I Install Verdant thermostats myself?
In circumstances where installation may be more complicated, our technical support team are available to assist you with your installation, completely free of charge.